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Screen Genius
Your data

Delete your account

You can delete your Screen Genius account and your family's data at any time — in the app, on the web dashboard, or by email.

Three ways to delete

  1. In the Android app

    1. Open Screen Genius on the phone where you signed in as a parent.
    2. Scroll to the bottom of the parent home screen and tap Delete account.
    3. Type DELETE and confirm.

  2. On the web dashboard

    1. Sign in at app.screen-genius.com.
    2. Open Settings and scroll to Danger zone → Delete my account.
    3. Type DELETE and confirm.

  3. By email

    1. Write to support@screen-genius.com from the Google account you sign in with.
    2. Ask us to delete your account. We confirm within 7 days.

What gets deleted

  • Your parent account and your Google sign-in record with us
  • Your family, its settings, rules and parent PIN
  • Every child profile and everything recorded for them: screen time, app usage, quiz and game history, coins, prizes, tasks, Agent Shield alerts and weekly reports
  • The children's sign-in on their phones (the app on those phones stops working until it's paired again)
  • A paid monthly plan bought on the web is cancelled at once. A plan bought in Google Play: cancel it in the Play Store app → Payments & subscriptions.

If you share the family with another parent

Only your account is deleted and you leave the family. The other parent keeps the family and the children's data. To delete everything, the last parent deletes their account too.

What we keep

Deletion is immediate. Payment records (invoices, amounts, dates) are kept by our payment providers — Paddle for web payments, Google Play for in-app payments — for as long as tax law requires. They don't include your children's data. Backups of our database roll over within 30 days.

Questions? Write to support@screen-genius.com.